Join a community who believes
in a system that is fair, accessible
and improves people's lives.
There’s more to our work than meets the eye. Working behind the scenes, we advocate for our customers to make their voices heard and their influence felt on all levels, informing policy and driving change.
Contribute and benefit from a collective market led wisdom.
We have a deep understanding of private health insurers’ needs when it comes to compliance and technology. When you join us, you can contribute and ensure your fund’s day-to-day operations and member experience are the best they can be. One example of this is our regular user forum.
Stay up-to-date with business and market intelligence.
Trust us to stay up-to-date with happenings and proactively identify opportunities for you to benefit through improved software systems. Whether it’s streamlining a labour intensive process or developing new consumer demanded features – we can help you to work more efficiently, stay compliant and win new members in a highly competitive market.
Some of the changes we've brought to the industry
Streamlined rebate registration
Private Health Industry reformS
Automated Transfer Certificates
Our paper co-created with Members Health started discussions with the Department of Human Services (DHS) and resulted in the revised rebate guidelines. These revisions have achieved better outcomes for consumers and health insurers.
The reforms ensure greater transparency of benefits, making it easier for customers to compare policies. They also improved travel and accommodation benefits to help people living in rural and remote Australia. We’re proud to have played our part in making health insurance less confusing and more valuable for consumers.
We co-chaired working groups across industry for over two years, defined the technical specifications and liaised with government, industry and third party suppliers to ensure the new system would integrate with existing processes. We also led the development and testing of the solution for our 20+ customers.
Level 4, 169 Pirie Street
Adelaide, South Australia
Phone: (08) 8334 0300
Facsimile: (08) 8334 0344
General enquiries: email@example.com
Hospital eligibility: firstname.lastname@example.org
Level 1, 96 Melbourne Street
North Adelaide, South Australia
Phone: (08) 8267 6888